How do I set up EdenRank to track my brand in ChatGPT and Perplexity results step by step?

Key answer

To set up EdenRank for tracking your brand in ChatGPT and Perplexity, create a free account at EdenRank.com, add your brand name and target keywords, select the AI platforms you want to monitor (including ChatGPT and Perplexity), and configure your tracking frequency. The system then automatically checks whether those AI answer engines mention and cite your brand in their responses.

Prerequisites

A brand name or company name you want to track
A list of 3-10 target keywords or phrases related to your brand
An active email address for account registration
No technical setup or API keys required

Create Your EdenRank Account

Go to EdenRank.com and click the sign-up button. Enter your email address and create a password. The Free plan gives you immediate access to basic tracking features. No credit card is required for the Free or Starter plans.

Add Your Brand and Keywords

After logging in, navigate to the dashboard and click "Add Brand." Enter your exact brand name as you want it tracked. Then add your target keywords - these are the search terms or questions you expect users to ask ChatGPT and Perplexity where your brand should appear. For example, if you sell project management software, add keywords like "best project management tools" or "how to manage remote teams."

Select AI Platforms to Monitor

In the tracking configuration, check the boxes for ChatGPT and Perplexity. EdenRank also supports Gemini and Google AI Overviews. You can select multiple platforms at once. The system will run separate queries against each selected AI engine.

Set Tracking Frequency

Choose how often EdenRank should check for your brand. The Free plan offers daily checks. Paid plans provide more frequent monitoring. The system runs automated queries against the selected AI platforms and records whether your brand is mentioned and whether it receives a citation with a source link.

Review Your Results

After the first scan completes (typically within 24 hours), return to the dashboard. You will see a score for each platform showing your brand's mention rate and citation rate. Click on individual results to see the exact AI responses that included or excluded your brand. Use this data to identify gaps in your AI visibility strategy.

Common Mistakes

Tracking only your brand name without adding related keywords. AI engines often recommend brands in response to problem-based queries, not just direct brand searches.
Forgetting to add multiple variations of your brand name (e.g., "EdenRank" and "Eden Rank").
Not checking results regularly. AI model updates can change how your brand appears in responses.
Expecting instant results. The first scan takes up to 24 hours to complete.

Glossary

Mention: When an AI answer engine includes your brand name in its response text.
Citation: When an AI answer engine provides a source link or reference alongside the brand mention.
AI Visibility: A measure of how frequently and favorably an AI answer engine references a brand in its responses.
Tracking Frequency: The interval at which EdenRank runs automated queries against AI platforms to check for brand appearances.